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STORE POLICY

Customer Care

Customer Care Policy

Tiny Tantrum Toys cares about the relationship we build with our customers. We value and appreciate every customer that gives us an opportunity to create custom figures because we love to bring joy and happiness to families and friends around the world. Tiny Tantrum Toys will always make sure to do our best to keep in mind these core values:

  • Efficiency

  • Professionalism

  • Commitment and respect

  • Integrity, morality and transparency 

  • Innovation 

  • Equality and fairness 

  • Compassion and dignity

Privacy & Safety
Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information we Collect

This notice applies to all information collected or submitted on the Tiny Tantrum Toys website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name

  • Address

  • Phone Number

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website to open an account or receive our newsletter. There is an easily identifiable link at the bottom of every newsletter that you can use to opt-out. The operation of our website requires the use of cookies. The data contained in these cookies does not contain any personal information. Cookies are removed at the end of your session. We use Google Analytics to better serve our customers. Google does not use or record your personal information in any way. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. At no point do we store complete credit card information on our servers.

Payment Methods
Payment Methods
- Credit / Debit Cards
- PAYPAL
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Credit Card Security

We work diligently to protect your data and keep it confidential. To ensure the utmost security, our servers never store or transmit any credit card data. When you enter a credit card on our website, it is encrypted and sent directly from your browser to our payment processor, who then sends us a token which we reference for future transactions. The token is meaningless to any outside party. We partner with a large, well-respected payment processor which is fully PCI compliant. At no time does any employee of Tiny Tantrum Toys have access to your full credit card details. Details we do store, such as the credit card last 4 digits, are encrypted and protected with industry standards.

PayPal Billing Agreements

We require the use of a PayPal Billing Agreement to pay with PayPal. By using a PayPal Billing Agreement you are pre-authorizing us to charge your PayPal account for purchases. This has several advantages:

  • Once created you don’t have to log into PayPal every time you want to place an order with BBTS

  • We can process your payments more quickly, getting your orders to you that much faster

  • You can use PayPal to pay for all of your pre-orders

  • A Billing Agreement can be canceled at any time

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